- Orders are processed Monday to Friday. Orders placed during off-hours (such as weekends and major holidays) will be shipped the following business day.
- Back-ordered products will be shipped once stock becomes available.
- Orders with multiple products may be shipped separately if the product is not immediately available.
After you place an order, you will receive an order confirmation email. Our warehouse team will then begin the process of packaging and shipping your order, this process can take between 24 to 72 hours. Once your order has shipped from our warehouse, a follow-up email will be sent that will include your tracking information.
Orders shipped from our Canada warehouse will be shipped via Purolator or UPS.
We do not accept orders shipping outside of Canada & USA at the moment.